Services

Experience Measurement

The Customer Takes the Journey. You’re the Navigator.

An orchestrated approach to your customer and employee experience across multiple touchpoints synergistically improves loyalty and extends customer lifecycles.

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BUILDING RELATIONSHIPS
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NPS and Beyond

Leverage our innovative methodology to build revolutionary CX/EX programs.

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Build Relationships

CX/EX audit helps you improve customer loyalty, engagement, and number of purchases.

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Technology at Your Fingertips

The Warp It platform was built for automated CX/EX measurement based on segments or triggers.

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AI/ML powered measurement

Benefit from our efficient experience measurement and recognition of customer lifecycle patterns.

Business Value Increased by Exceptional Customer Experience.

Turn your customers into engaged evangelists for your brand.

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Experience Audits through the Complete Customer Journey

Understanding your customer or employee experience is a key point in achieving the enterprise-wide customer-centric culture. Such approach works when automated and orchestrated with AI/ML technology playing a major role in predicting future customer loyalty.

The strategy we provide creates CX/EX measurement as an integral part of your marketing activities, so they work across all the milestones your customers might take during their journey.

OUR APPROACH
  • CX/EX strategy
  • Automated experience measurement across multiple touchpoints
  • Analytics and data science
  • Predicting customer behavior
  • Consulting on actions to be taken by your business
OUR APPROACH
  • CX/EX strategy
  • Automated experience measurement across multiple touchpoints
  • Analytics and data science
  • Predicting customer behavior
  • Consulting on actions to be taken by your business
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Technology to Orchestrate

The Warp It platform was built to automate marketing campaigns and surveying across multiple touchpoints. Warp It allows you to measure CX/EX via preset triggers such as a particular customer visiting your business outlet or via careful segmentation from your collected data.

Each customer’s activity is tracked and presented through advanced data visualizations, while AI/ML helps predict future behavioral patterns.

LEARN MORE

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HOW CAN WE HELP?
CONTACT OUR CONSULTANT
Consultant
Mojca Jakačić
Book a Call
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